Master Salesforce administration: Become the in-house reference

An intensive training course inspired by the ADX-201 program, focused on real-life corporate practice. Go from understanding the concepts to advanced configuration of your instance.

5 days
Face-to-face or distance learning
8 participants max. per session
Intermediate
3 500€

Next session

Reserve your spot for the next session!
Contact our team to see the full schedule.

March 8–12

Location :

Paris, Lyon, Bordeaux, Marseille

Terms and Conditions :

In-Person or Hybrid

Duration :

5 days full-time
Monday to Friday
9h00 - 17h30

21 au 25 Juin

Location :

Paris, Lyon, Bordeaux, Marseille

Terms and Conditions :

In-Person or Hybrid

Duration :

5 days full-time
Monday to Friday
9h00 - 17h30

Mastering Salesforce administration

Training Objectives

The aim of this course is to enable you to configure, administer and optimize a Salesforce Lightning instance on your own.

At the end of these 5 intensive days, you’ll know :

Configure the base environment and data architecture for a Salesforce Lightning organization
Manage security for a Salesforce organization by configuring users, profiles, permission sets, roles, and sharing rules
Set up the sales cycle and segment business processes by configuring distinct record types and view pages
Ensure the integrity and consistency of the database by implementing validation rules and mandatory data entry criteria
Design consolidated analytical activity reports and create dynamic dashboards to monitor sales performance
Set up simple automations using Salesforce Flow

I’m building my Salesforce skills

We've trained them in Salesforce administration

Fabian Klein

Salesforce Developer

"A very useful course that consolidates the basics while going into depth. The split format is excellent, as it encourages real-life testing and interactive exchanges. Thanks to a competent and friendly trainer, we got relevant answers to all our questions. This new knowledge will enable us to implement new functionalities and structure our projects for the long term."

Corentin Bourgeois

CRM Manager

"A comprehensive and particularly lively course! The upstream preparation via the audit enabled us to personalize the course to our own problems, which is a real asset. The trainer's expertise and the quality of the discussions have enabled us to stabilize and strengthen the structure of our Salesforce environment, so that we can serenely support our company's growth. This interactive format is ideal for tackling concrete issues."

The training program

Salesforce: mastering platform administration

Configure General Settings for a Salesforce Organization
Manage users and their access rights
Configure the platform’s security settings
Implement Best Practices for Governing a Salesforce Organization

Structuring the Salesforce Data Model
Create and configure objects, fields, and relationships
Customize the User Experience Using Record Types and Layouts
Tailoring Lightning Applications to Business Needs

Ensuring data quality and consistency
Configure validation and validation rules
Import, export, and maintain the organization’s data
Optimize the Use of Productivity Features

Identify processes that can be automated
Set Up Automations with Salesforce Flow
Test and adjust the automations that have been implemented
Implement best practices for automation

Create reports tailored to your analysis needs
Building Management Dashboards
Analyze performance metrics
Assess the skills you have acquired toward Salesforce Certified Administrator certification

Teaching methods and materials

The 5-day training course is run face-to-face by an expert Salesforce trainer.

The trainer provides comprehensive technical training that is also adapted to the customer’s reality and the participants’ business requirements.

This is an active and participative training program, designed to enable learners to play an active role in their own training. It combines theory with practical exercises and role-playing exercises directly applied to their company and context.

Salesforce administration, the cornerstone of your operational performance

Training to master Salesforce administration means acquiring strategic, highly-valued technical expertise.

You’ll be able to structure the tool for each business line, automate complex processes to boost team productivity, and guarantee the integrity of a platform at the service of growth.

Take control of your CRM

From basic configuration to technical mastery

Break new ground with complete technical mastery. In just 5 days, learn how to structure a healthy environment: set up profiles, roles and permissions with precision to offer your users a fluid interface, modeled on their business processes.

A business approach that’s far from academic

Far from MCQ theory, 2PACE Academy focuses on operational efficiency. We transform the requirements of the ADX-201 into concrete solutions for your business issues, immediately applicable to your organization.

Hands-on immersion and advanced automation

Master the Flow Builder to automate without code, and secure your deployments via Sandboxes. Use advanced reports and dashboards to turn your data into decision-making levers and guarantee the performance of your ecosystem.

Become a Salesforce Administrator

How can you fund your training?

Depending on your status – employee, self-employed or jobseeker – there are a number of different financing solutions available. These solutions can cover all or part of your training costs.

Our training organization is Qualiopi certified, giving you access to a wide range of funding schemes.

Learn more about training funding

Questions about Salesforce Administrator training?

Check out the FAQ to learn more.

This course is ideal for novice Salesforce system administrators, as well as Trailblazers looking to improve their skills in configuring, maintaining and automating a Salesforce organization.

This is an intermediate-level course. At the time of registration, a needs analysis enables us to ascertain the trainee’s prerequisites and level of knowledge, and to check that the training objectives meet the expressed need.

This course is not open to learners with no previous knowledge of Salesforce. We recommend that you start with our Salesforce Administration Fundamentals course.

This is not a certification course. We focus on practice rather than on reviewing the Salesforce Administrator certification.

If you’d like to get hands-on training and pass the ADX-201 certification, we recommend the 10-day 100% visio Bootcamp.

The complete list of prerequisites for certification is provided by Salesforce in the exam guide.

As 2PACE Academy is a Qualiopi-certified organization, our training courses are eligible for OPCO funding. For the CPF, training courses cannot be financed in this way.

You can consult the session calendar directly on this page, or contact us via the form to receive a quote and reserve your place.