Train my users on Salesforce
Let's co-construct your customized Salesforce training.
Customized training to ensure rapid skills development and successful adoption of Salesforce in your business processes.
Developing employee potential
Re/Up-skilling employees
Skills development and career advancement.
Training quality
Up-to-date training, in line with the latest developments in the Salesforce ecosystem.
Pragmatic approach
Tailored to your company's reality and focused on practical application.
Delivered by experts
Certified with strong business and technical expertise.
"88% of companies trained in Salesforce see an improvement in the management of their sales pipeline."
Our training methodology
Before
We carry out an in-depth study of your team's needs and objectives with regard to the chosen solution, and then work with your departments to draw up a customized training plan.
For
Our trainers and teaching team are fully committed to ensuring that training sessions run smoothly and that objectives are met. You benefit from personalized content adapted to your company's reality.
After
As part of our continuous improvement approach and to maintain the high standard of our training courses, your feedback is essential. At the end of each program, we collect learners' opinions on the content, trainer and dynamics of the sessions.
How can you ensure that your teams adopt Salesforce?
Your CRM will only generate a return on investment if your teams actually use it. Three simple ways to make your project a success:
1. 100% job-specific training
No more abstract theory: your employees learn from their own real-world scenarios, saving time right away.
2. Daily support
Build a collective momentum by relying on internal Super Users to help teams and resolve roadblocks.
3. Continuous skill development
Regular coaching and professional development sessions help address your teams’ on-the-job needs, align the CRM with your growth, and keep your teams motivated.
Tailor-made training
We firmly believe that each company has its own specific characteristics, and that training programs should be tailored to meet these. Our training specialists work closely with you to identify your expectations and objectives, and develop programs tailored to your needs and challenges.
Whether it’s training for sales people, marketing managers, customer service teams or Salesforce administrators, we fine-tune content and format to ensure relevant and effective training.
We trained them to use Salesforce
Well-trained employees
More efficient
- To develop their skills and promote adaptation
- To improve performance and efficiency
- To meet business needs
And more committed
- To motivate and support them in their professional development
- To build loyalty and offer internal career development opportunities
- To stimulate innovation and encourage continuous improvement
How can you finance your employees' training?
Investing in Salesforce training for your teams is a powerful lever for strengthening their skills and optimizing your sales performance.
Several financing schemes are available to support this strategic investment.
2PACE Academy is Qualiopi certified, giving you access to several financing schemes.
Our training courses are run by Salesforce experts.
Yannick Ecard
As a data architect, Yannick has real technical expertise, which he puts to good use in his training courses. A wealth of information, he's keen to share his knowledge with you to help you get the most out of Salesforce.
Shangavi Srikaran
A Salesforce developer and CRM Analytics expert, Shangavi has a wealth of experience as a CRMA trainer. She will do her utmost to train you in data management and analysis, so that you can manage your business more effectively.
Rado Raotoarimanana
With many years of experience in the Salesforce ecosystem and over 9 Salesforce certifications, Rado is also our Field Service and Experience Cloud expert.
How can you assess your employees' Salesforce skills?
To assess the actual level of proficiency with Salesforce, the only thing that matters is observing how it is used in practice. A successful CRM adoption audit is based on the analysis of concrete operational criteria tailored to each user profile:
Business Teams
- Operational rigor: Filling out key fields and meeting pipeline milestones without resorting to workarounds.
- Operational autonomy: the ability to create and customize their own reports and dashboards without having to rely on the IT team.
- Everyday Efficiency: Leveraging Productivity Features (email templates, integration, automation).
Administrator & Ops Profiles
- Technical excellence: adherence to architectural standards (workflows, proper management of permissions and data).
- Responsiveness: Rapid troubleshooting of deployment errors, validation rules, and API integration flows.
Using our skills gap analysis method, we precisely identify barriers to adoption in order to design targeted training programs that ensure maximum ROI.
Any questions?
Check out the FAQ to learn more.
The choice between remote Salesforce training (e-learning/virtual classroom) and in-person training depends on your operational, budgetary, and geographic priorities:
- Online (remote) Salesforce training: Ideal for minimizing ancillary costs (travel, lodging) and offering great organizational flexibility, particularly when training geographically dispersed teams. However, it requires a high level of self-discipline on the part of the learners.
- In-person Salesforce training: Offers higher engagement and maximum interaction with the instructor. It facilitates hands-on learning and immediate resolution of complex issues or user roadblocks.
- The blended learning approach: Combining self-paced online theory modules with hands-on workshops held in person or in a synchronous virtual classroom often offers the best balance between flexibility, cost, and educational effectiveness.
At 2PACE Academy, our training formats are tailored to your organizational needs to ensure that your employees adopt the tool as effectively as possible.
Yes, our training courses are designed for all levels, from novice to advanced user.
- Inter-company training: Your employees participate in sessions with participants from different companies. This is a cost-effective option for training 1 to 3 employees, ideal for learning the standard features of Salesforce while benefiting from the exchange of experiences across companies.
- In-house Training (Customized): The session is dedicated exclusively to your teams. It allows you to work directly within your own Salesforce environment, using your business processes and real data, while ensuring complete confidentiality regarding your strategic priorities.
The Threshold for Feasibility: Once you have four or more employees to train (or a specific need related to customizing your CRM), in-house training becomes more cost-effective and significantly more efficient in terms of return on investment and adoption within the organization.
Duration varies according to level and objectives: from a few hours for an introductory course, to several days for in-depth training.
Our Salesforce training courses are held on fixed dates (see calendar on the training page). Outside these sessions, the average lead time for customized training is 4 weeks.
To ensure the success of your skills development or CRM transformation project, compare several providers based on objective criteria before requesting a quote:
- Trainers’ real-world expertise: Choose active consultant-trainers who deal with the realities and updates of the Salesforce ecosystem on a daily basis, rather than mere theorists.
- Official Certifications: Check the level of certifications held by the teaching staff (Administrator, Consultant, Architect) as well as the organization’s Qualiopi certification (required for OPCO or CPF funding).
- The practical component: Make sure the program includes hands-on experience in test environments (sandboxes) with real-world business scenarios, beyond just theoretical concepts.
- Quality of support: Evaluate the teaching methods offered (small groups, individual coaching, post-training follow-up, assistance with preparing for official certifications).
- Tailored to Your Context: Choose a service provider that can tailor its content to your business processes and the initial skill level of your employees.
Take your pick! French, English, German, Spanish, Portuguese, … we adapt to our learners.
We’re listening! Sales cloud, Service cloud, Experience cloud, Tableau CRM, RCA, CPQ, Billing, Account engagement (Pardot), Mulesoft, … Our trainers are experts in their field and will train you according to YOUR needs.
Contact us via the form to tell us about your training project. We’ll get back to you to make it happen.
A training project?
Are you interested in Salesforce training? Contact our team.
