CRM Analytics training
This course covers the main concepts and techniques of CRM Analytics.
You'll explore increasingly complex visualizations and learn how to combine them into interactive dashboards.
-
4 days -
Face-to-face or distance learning -
10 participants max. per session -
Beginner / Intermediate -
3200€
CRM Analytics training
The training program
Next sessions
Teaching methods and materials
The 4-day training course is led by an expert CRM Analytics trainer.
The trainer provides comprehensive technical training that is also adapted to the customer’s reality and the participants’ business requirements.
This is an active and participative training program, designed to enable learners to play an active role in their own training. It combines theory with practical exercises and role-playing exercises directly applied to their company and context.
CRM Analytics, turn your data into strategic decisions!
CRM Analytics training enables you to master the use of this powerful Business Intelligence tool integrated into Salesforce.
Through training, you’ll learn how to make the most of data, design interactive visualizations and dynamic reports, and make decisions based on clear, real-time insights.
Focus on CRM Analytics
A data analysis solution integrated with Salesforce
CRM Analytics (formerly Tableau CRM) is Salesforce’s data analysis solution. It enables companies to exploit and analyze data in real time, directly on the platform, to guide decision-making.
Powerful tools for informed decisions
With interactive dashboards, AI-powered predictions and automated recommendations, CRM Analytics helps teams optimize performance and anticipate customer needs.
Optimize interactions and predict trends
By providing insights and predictions, CRM Analytics helps companies personalize customer interactions and anticipate market trends. With interactive reports and dashboards, CRM Analytics simplifies data analysis and decision-making at all levels of the organization.
image source: salesforce.com
How to finance your training?
Depending on your status – employee, self-employed or jobseeker – there are a number of different financing solutions available. These solutions can cover all or part of your training costs.
Our training organization is Qualiopi certified, giving you access to a wide range of funding schemes.
Questions about CRMA training?
Read our FAQ to find out more.
Yes, the training program alternates between theory, guided demonstrations and practical workshops on a dedicated Salesforce environment.
No. This training is accessible to functional users. However, a good understanding of Salesforce is recommended.
Yes, a follow-up certificate will be issued by 2PACE at the end of the course.
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