Frequently asked questions

The choice between remote Salesforce training (e-learning/virtual classroom) and in-person training depends on your operational, budgetary, and geographic priorities:

• Online (remote) Salesforce training: Ideal for minimizing ancillary costs (travel, lodging) and offering great organizational flexibility, particularly when training geographically dispersed teams. However, it requires a high level of self-discipline on the part of the learners.
• In-person Salesforce training: Offers higher engagement and maximum interaction with the instructor. It facilitates hands-on learning and immediate resolution of complex issues or user roadblocks.
• The blended learning approach: Combining self-paced online theory modules with hands-on workshops held in person or in a synchronous virtual classroom often offers the best balance between flexibility, cost, and educational effectiveness.

At 2PACE Academy, our training formats are tailored to your organizational needs to ensure that your employees adopt the tool as effectively as possible.

• Inter-company training: Your employees participate in sessions with participants from different companies. This is a cost-effective option for training 1 to 3 employees, ideal for learning the standard features of Salesforce while benefiting from the exchange of experiences across companies.
• In-house Training (Customized): The session is dedicated exclusively to your teams. It allows you to work directly within your own Salesforce environment, using your business processes and real data, while ensuring complete confidentiality regarding your strategic priorities.

The Threshold for Feasibility: Once you have four or more employees to train (or a specific need related to customizing your CRM), in-house training becomes more cost-effective and significantly more efficient in terms of return on investment and adoption within the organization.

Duration varies according to level and objectives: from a few hours for an introductory course, to several days for in-depth training.

We’re here to listen! Sales Cloud, Service Cloud, Experience Cloud, Tableau, Marketing Cloud Next, Mulesoft, RCA / RCB … Our trainers are experts in their fields and will tailor their training to YOUR needs.

Contact us via the form to tell us about your training project. We’ll get back to you to make it happen.

To ensure the success of your skills development or CRM transformation project, compare several providers based on objective criteria before requesting a quote:

• Trainers’ real-world expertise: Choose active consultant-trainers who deal with the realities and updates of the Salesforce ecosystem on a daily basis, rather than mere theorists.
• Official Certifications: Check the level of certifications held by the teaching staff (Administrator, Consultant, Architect) as well as the organization’s Qualiopi certification (required for OPCO or CPF funding).
• The practical component: Make sure the program includes hands-on experience in test environments (sandboxes) with real-world business scenarios, beyond just theoretical concepts.
• Quality of support: Evaluate the teaching methods offered (small groups, individual coaching, post-training follow-up, assistance with preparing for official certifications).
• Tailored to Your Context: Choose a service provider that can tailor its content to your business processes and the initial skill level of your employees.

Take your pick! French, English, German, Spanish, Portuguese, … we adapt to our learners.

Yes, our training courses are designed for all levels, from novice to advanced user.

Salesforce is a market-leading CRM (Customer Relationship Management) platform used by companies to manage their sales, customer service, and marketing. Training in Salesforce allows you to acquire highly sought-after skills, improve your career prospects, and contribute to the digital transformation of businesses.

Of course! If you want to become a Salesforce administrator or Salesforce consultant, no programming knowledge is required.

We provide access to:

• A Salesforce Sandbox environment for practice
• Interactive educational materials
• Live sessions with certified instructors
• Real-Life Case Studies
• The process of obtaining Salesforce certification

If you are receiving benefits from Pôle Emploi, you will continue to receive your benefits during the training.

If you are not receiving compensation, an RFFT stipend may be provided, depending on your eligibility. The RFFT is the stipend paid to trainees enrolled in a training program funded or co-funded by France Travail. To apply for a training stipend and/or mobility assistance, please complete the form.

No, we do not currently offer a work-study program for Salesforce consultants.

Earning a Salesforce certification demonstrates your expertise with the platform and enhances your employability. These certifications are recognized internationally and help you stand out in the job market.

You have selected a course from our catalog:

To register, simply fill out the form on our website. Our team will guide you through the process to complete your registration.

The course you’re looking for is not listed in our catalog:

No problem. Please contact our team using our contact form, and we’ll get back to you to discuss your training needs and provide you with a proposal that meets your expectations.

Our Salesforce training courses are held on fixed dates (see calendar on the training page). Outside these sessions, the average lead time for customized training is 4 weeks.

To request time off for training, submit a written request to your employer, specifying the title, duration, and dates of the training. Be sure to comply with the notice periods specific to each program (CPF for professional transition, VAE, skills assessment, etc.).

Employees can have their training funded by their company through two main programs.

The Skills Development Plan allows employers to fund training to enhance their teams’ skills while continuing to pay their salaries.

Companies can also apply to their OPCO (Skills Operator), which covers all or part of the training costs depending on the industry and defined criteria.

Yes, employees with disabilities can receive specific funding throughAgefiph, Cap Emploi, or their OPCO, which cover all or part of the training costs. Educational and physical accommodations can also be provided.

Yes, it is possible to combine several funding sources, such as the CPF, assistance from your OPCO, and your company’s Skills Development Plan. This combination can cover all or part of the training costs.

As an employee, you can use your Personal Training Account (CPF) to pay for training that leads to a qualification or certification. You can register online at moncompteformation.gouv.fr. You choose your training program and use your available credits to cover all or part of the costs. Your employer’s approval is not required if the training takes place outside of work hours.