Salesforce administration essentials
Put theory into practice and incorporate AI into your daily work.
-
1/2 day -
Face-to-face or distance learning -
10 participants max. per session -
Beginner -
1500€
Next sessions
Training Objectives
This half-day format combines essential theory with guided workshops. Your employees will learn how the main tools on the market (ChatGPT, Copilot, Perplexity, etc.) work and discover the golden rules of prompt engineering. The goal: to alleviate concerns, adopt best security practices, and immediately boost efficiency on their recurring tasks.
By the end of this half-day session, participants will be able to:
- Explain the differences between the main AI tools on the market and choose the one best suited to the need.
- Formulate effective, structured prompts to obtain relevant results.
- Apply best practices for data privacy and information verification (hallucinations).
Target audience
This half-day training session is designed for all corporate audiences seeking to fundamentally transform their work practices:
- Human Resources,
- Marketing,
- Sales,
- Finance,
- Legal,
- Operations
Prerequisites
- There are no prerequisites for participating in this training course
The training program
Integrating AI into Your Daily Work Life.
- Overview of Tools: Differences and Uses of ChatGPT, Copilot, Claude, and Perplexity.
- Security & GDPR: Golden Rules for Using AI in Business Without Risking Data Breaches.
- Critical Thinking: Evaluate the validity of the results and identify errors.
- The Structure of the Perfect Prompt: A Step-by-Step Methodology (Role, Context, Task, Format, Constraints).
- Guidance Techniques: Learn how to iterate, correct, and refine the answers you obtain.
- Hands-on Workshop: Writing emails, summarizing meeting minutes, and creating work materials.
- Literature Review: Searching, summarizing, and cross-referencing long files (PDF, Word, Excel).
- Extracting Key Information: Transforming Raw Data into Actionable Insights.
- Practical Application: Guided exercise using a sample business document.
- Personal Action Plan: Identify the three repetitive tasks to automate starting tomorrow.
- Resources: Provision of a guide to introductory prompts.
Teaching methods and materials
The training is conducted remotely or in person by an expert trainer in Artificial Intelligence.
The instructor provides comprehensive training that is not only technically thorough but also tailored to the participants’ real-world situations and professional needs.
This is an active and participative training program, designed to enable learners to play an active role in their own training. It combines theory with practical exercises and role-playing exercises directly applied to their company and context.
Master Tools and Prompting in Half a Day
AI is a powerful tool for everyday use, but without a clear methodology, its application often remains superficial or risky. Our AI Onboarding Training (half-day) helps your teams move from theory to practice.
Through guided workshops, your employees will master the art of prompt engineering, adopt the best tools on the market (ChatGPT, Copilot, etc.), and incorporate essential safety guidelines. A practical half-day session designed to overcome obstacles and immediately boost efficiency.
How can you fund your training?
Depending on your status – employee, self-employed or jobseeker – there are a number of different financing solutions available. These solutions can cover all or part of your training costs.
Our training organization is Qualiopi certified, giving you access to a wide range of funding schemes.
Any questions about the AI acculturation training?
Check out the FAQ to learn more.
This course is designed for all employees, managers, and project leaders who wish to incorporate AI into their daily tasks (writing, summarizing, research, and organization), regardless of their role.
There are no technical prerequisites. You just need to be comfortable using a computer and a web browser. The training covers the basics before guiding participants step by step toward practical applications.
No, it’s not required. The hands-on exercises are designed to work with the free versions of the tools (ChatGPT, Perplexity, Claude, etc.) or with tools already deployed within your company (such as Microsoft Copilot).
The half-day Acculturation session focuses on getting a general grasp of the system, providing general guidance, and fostering autonomy in individual daily tasks. The Job Immersion program (1 day) goes a step further: it analyzes your complex team processes and leads to the creation of custom AI assistants (e.g., job-specific GPTs).
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