Job description: Salesforce Architect

The Salesforce architect is a technical and functional expert in charge of designing, structuring and optimizing the architecture of a Salesforce platform in line with a company’s business needs.

The Salesforce architect acts as a bridge between business objectives and technical solutions, ensuring that Salesforce is deployed and optimized to meet the company’s challenges.

A true conductor of CRM projects, the Salesforce architect guarantees the scalability, performance and security of the Salesforce environment.

Salesforce architects are involved at every stage of a CRM project: scoping, target architecture design, module selection, custom component development, integration with third-party systems, testing, and sometimes even change management.

He supervises Salesforce consultants, coordinates the actions of the various stakeholders and ensures compliance with quality, safety and performance standards.

Main tasks:

• Architecture design: Define an architecture adapted to the company’s needs, using Salesforce’s capabilities (CRM, Marketing Cloud, Service Cloud, etc.).
• Needs analysis: working with stakeholders to understand business processes and translate needs into technical solutions.
• Technical supervision: supervise development teams, validate technological choices, and ensure the quality of deliverables.
• Systems integration: Ensure interoperability between Salesforce and other information systems.
• Safety and performance: implement robust, high-performance solutions that comply with safety requirements.
• Technology watch: keep abreast of Salesforce developments to recommend innovations tailored to the company’s needs.

Salesforce architects play a key role in the analysis, design and implementation of robust, innovative and scalable solutions.

Salesforce architects need a solid technical background and a good understanding of business issues. They need to master Salesforce’s key functionalities (Sales Cloud, Service Cloud, Marketing Cloud…), while being able to create customized solutions using the Apex language, Lightning Web components and APIs.

The ability to integrate Salesforce with other systems (ERP, BI tools, web platforms) is also crucial.

💡 A good Salesforce architect needs to be able to communicate effectively with a wide variety of profiles, from business users to CIOs, developers and project managers.

The job market offers good prospects for Salesforce architects:

• Highly responsible position: Strategic role in corporate digital projects.
• Expertise: Salesforce architects are recognized experts in their field.
• Direct impact: the proposed solutions influence the company’s overall performance.
• Diversity of assignments: working with multidisciplinary teams and managing complex projects.
• Opportunity to work on international projects: Salesforce is used worldwide.

💡 Salesforce architects are highly sought-after in companies undergoing digital transformation and IT consultancies.

• High mental workload: managing multiple technical and strategic issues
• Important responsibility: any architectural error can have a critical impact
• Constant technological watch: keeping up to date with new Salesforce features
• Projects can be long and complex: implementing a global architecture requires rigor and endurance

CRM architects generally have an engineering degree or a master’s in IT. They often have several years’ experience with Salesforce before moving into this strategic position.

💡 To validate your expertise, Salesforce Application Architect and System Architect certifications are stepping stones towards the prestigious CTA – Certified Technical Architect certification, highly coveted in the industry.

• Beginner: From €60,000 gross per year.
• Confirmed: Between €80,000 and €100,000.
• Expert/Senior: Up to €120,000 or more, depending on experience and certifications.
• Freelance: Daily rates can vary from €800 to €1,500 per day.

Compensation survey 2025, Michael Page.

The position of Salesforce Architect opens the way to numerous career paths within Salesforce. It can lead to positions as Lead Architect, Salesforce Technical Director or CTO. They can also specialize in a specific cloud or in large-scale integration.

As Salesforce continues to expand worldwide, the need for qualified experts continues to grow.

Companies are looking for architects capable of driving their digital transformation by ensuring seamless integration between Salesforce and their information systems. Hybrid profiles, both technical and business-oriented, are particularly sought-after.